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Minimal wall-mounted Level 2 charger with a neatly looped cable in a dark architectural space

EVSE DIAGNOSTIC INTELLIGENCE

Every fault.
A clearer
way forward.

Turn charger evidence into the next right action.
From the first symptom to a verified repair.

Level 2 AC · Controlled pilot · Human-validated decisions

Built around the charger.Evidence. Context. Decision.
01 / DIAGNOSE WITH CONTEXTNAVA ENGINE
ONE CONNECTED WORKFLOWCapture→Diagnose→Validate→Improve

01 / THE ENGINE

Less uncertainty.
Better repair decisions.

The fault code is a starting point. NavaCharge brings the evidence, operating context and approved knowledge into one diagnostic record.

N / ENGINEEvidence to action01   Capture the fault02   Check the context03   Review the decision04   Verify the outcomeIllustrative workflow
DIAGNOSTIC RECORDEvidence required

Charger online locally.
Offline at the backend.

Charger logStation identityBackend event
↳
NEXT STEPVerify the connection path.

Compare identity and configuration before replacing communication hardware.

Replacement heldDecision linked to evidence ↗
01

Keep the evidence.

Logs, photos and field observations stay with the case.

02

Know the next step.

Review the likely boundary, missing proof and next test.

03

Close with confidence.

Record the repair and verify the original fault condition.

02 / BUILT FOR YOUR ROLE

One platform.
Your view of the work.

Focused tools for independent technicians, service teams and the people overseeing reliability.

↳
Capture evidenceNext action ready01
INDIVIDUALS & TECHNICIANS

Focus on the fix.

Your assigned cases, evidence and follow-ups. One clear path through the diagnosis.

Illustrative pattern
COMPANY TEAMS

See the bigger picture.

Assign work, spot recurring faults and export weekly or monthly reliability reports.

Workspace oversight
NAVACHARGE OPERATIONS

Keep quality in view.

Oversee customer workload, source approvals and recorded platform activity.

03 / KNOWLEDGE WITH PROVENANCE

Experience matters.
So does the source.

Field notes, books and reference documents belong in a controlled knowledge system. Each source has a review state, scope and traceable origin.

Explore your workspace ↗
01Field knowledgePreserved with provenance
02Technical referencesScoped and revision-aware
03Approved decision support44 decision-eligible chunks

Stored files are not automatically approved. The current engine uses controlled rules and keyword retrieval. DCFC remains reference-only.

START WITH ONE REAL CASE

Make the next
decision a better one.

Enter NavaCharge ↗

Private pilot access is by invitation when registration is closed.